PRIVACY & COOKIES POLICY – beeimpex.com

TABLE OF CONTENTS

  1. Introduction
  2. Who We Are – Data Controllers
  3. What Personal Data We Collect
  4. Purposes and Legal Bases for Processing
  5. Marketplace-Specific Processing (Buyers and Sellers)
  6. Artificial Intelligence Tools in Customer Support
  7. Cookies and Similar Technologies
  8. Automated Decision-Making and Profiling
  9. Data Sharing and Recipients
  10. International Transfers of Personal Data
  11. Data Retention
  12. Data Security
  13. Rights of Data Subjects
  14. Children and Minors
  15. Marketing Communications
  16. Third-Party Websites and Services
  17. Changes to this Privacy & Cookies Policy
  18. Contact Details

1. Introduction

1.1 General Information

This Privacy & Cookies Policy (the “Policy”) explains how entities belonging to the BEEIMPEX capital group (collectively referred to as “BEEIMPEX”, “we”, “us” or “our”) process personal data in connection with the use of the online marketplace platform available at www.beeimpex.com (hereinafter referred to as the “Platform”), including the website, related services, functionalities and tools.

This Policy applies to all natural persons interacting with the Platform, including buyers, sellers, visitors, business partners and affiliates, irrespective of whether they have created a registered account.

1.2 Legal Framework

Personal data are processed in accordance with applicable laws, including in particular:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR);
  • The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA);
  • The Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (PDPO);
  • Relevant U.S. federal and state privacy regulations.

Where different legal regimes apply depending on the user’s place of residence, BEEIMPEX ensures compliance with the applicable standards for such users.

1.3 Relationship with the BEEIMPEX Terms and Conditions

This Policy should be read together with the BEEIMPEX Terms and Conditions governing the use of the Platform.

Certain personal data processing activities described in this Policy are necessary for the conclusion, performance and enforcement of the BEEIMPEX Terms and Conditions, including but not limited to:

  • creation and administration of user accounts;
  • execution of marketplace transactions between buyers and sellers;
  • fraud prevention, abuse detection and security monitoring;
  • enforcement actions, including account suspension or termination.

In the event of any inconsistency between this Policy and the BEEIMPEX Terms and Conditions, the BEEIMPEX Terms and Conditions shall prevail with respect to contractual matters, while this Policy governs the processing of personal data.

1.4 Updates to the Policy

BEEIMPEX may update this Policy from time to time to reflect changes in law, regulatory guidance, business practices or technological developments.

Where required by applicable law, users will be informed of material changes to this Policy and, where necessary, their consent will be obtained.

The most recent version of this Policy will always be published on the Platform.

2. Who We Are — Data Controllers

2.1 Data Controller

The entity acting as the controller of your personal data depends on your location (domicile, registered office, or habitual residence).

For the general use of the platform, the Data Controller is one of the following entities:

(a) BEEIMPEX LLC, with its registered office in Carson City, address: 701 South Carson Street, Suite 200, Carson City, Nevada 89701, USA;

(b) BEE READY Limited, with its registered office in Hong Kong, address: 31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong;

(c) BEEIMPEX.COM Limited, with its registered office in Hong Kong, address: 31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong.

2.2 Joint Controllers (European Union)

Regardless of the designation of BEEIMPEX LLC as the primary Data Controller for the European Union, for the purposes of complying with GDPR and ensuring effective protection of rights for users located in the European Union:

BEEIMPEX LLC (USA), BEEIMPEX Direct B.V. (Netherlands), BEEIMPEX PL sp. z o.o. (Poland), and BEEIMPEX.COM Limited (Hong Kong) may act as joint controllers regarding specific processing activities within the EU.

2.3 Controllers and Processing in the United States

For users located in the United States, including California residents, personal data may be processed by BEE READY Limited, acting as an independent controller or processor, depending on the nature of the processing activity.

2.4 Processing in Hong Kong

Personal data processed in connection with the operations of BEEIMPEX.COM Limited in Hong Kong are processed in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (PDPO).

2.5 Processors and Sub-Processors

In the course of providing the Platform and related services, BEEIMPEX may engage third parties acting as processors or sub-processors.

2.6 Contact Point and Data Protection Officer

For matters relating to the processing of personal data, users may contact BEEIMPEX via the contact details provided on the Platform.

E-mail: dpo@beeimpex.com
Website: https://www.beeimpex.com

3. What Personal Data We Collect

BEEIMPEX may collect the following categories of personal data:

  • First and last name
  • E-mail address
  • Username and account credentials
  • Billing and payment details
  • Device and browser information
  • IP address and usage logs
  • Customer support communications
  • Transaction and order history
  • Cookies and tracking data

4. Purposes and Legal Bases for Processing

BEEIMPEX processes personal data for purposes including:

  • Account creation and management
  • Transaction processing
  • Customer support
  • Fraud prevention
  • Security monitoring
  • Marketing communications
  • Legal compliance
  • Service improvement and analytics

Processing is based on GDPR Articles 6(1)(a), 6(1)(b), 6(1)(c), and 6(1)(f), depending on the purpose.

5. Marketplace-Specific Processing (Buyers and Sellers)

BEEIMPEX processes buyer and seller information necessary to:

  • Execute marketplace transactions
  • Verify identities
  • Process payments and refunds
  • Prevent fraud
  • Resolve disputes
  • Enforce Platform rules

6. Artificial Intelligence Tools in Customer Support

BEEIMPEX may use AI-powered support systems, chatbots, and automation tools to assist users and improve customer support services.

Users should not provide highly sensitive personal information through AI chat tools.

7. Cookies and Similar Technologies

BEEIMPEX uses cookies and similar technologies for:

  • Authentication
  • Security
  • Analytics
  • Personalization
  • Advertising and marketing

Users may manage cookie preferences through browser settings or the Cookie Preference Center.

8. Automated Decision-Making and Profiling

BEEIMPEX may use automated systems and profiling for:

  • Fraud detection
  • Security monitoring
  • Personalized recommendations
  • Risk assessment
  • Service optimization

Users may request human review where required by law.

9. Data Sharing and Recipients

BEEIMPEX may share personal data with:

  • Payment processors
  • Hosting providers
  • Analytics providers
  • Fraud prevention services
  • Customer support partners
  • Government authorities where legally required

10. International Transfers of Personal Data

Personal data may be transferred internationally, including to the United States and Hong Kong, using safeguards such as Standard Contractual Clauses (SCCs) and encryption.

11. Data Retention

BEEIMPEX retains personal data only as long as necessary for legal, contractual, security, and operational purposes.

12. Data Security

BEEIMPEX implements industry-standard security measures including:

  • SSL/TLS encryption
  • Access controls
  • Multi-factor authentication
  • Security monitoring
  • Backup and disaster recovery systems

13. Rights of Data Subjects

Users may have rights including:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights relating to automated decisions

14. Children and Minors

BEEIMPEX services are not intended for children under the minimum legal age applicable in their jurisdiction.

15. Marketing Communications

Users may opt out of marketing communications at any time using unsubscribe links or account settings.

16. Third-Party Websites and Services

BEEIMPEX is not responsible for the privacy practices of third-party websites linked from the Platform.

17. Changes to this Privacy & Cookies Policy

BEEIMPEX may update this Policy periodically. Updated versions will be published on the Platform.

18. Contact Details

For all privacy-related inquiries:

BEEIMPEX
Website: https://www.beeimpex.com
E-mail: dpo@beeimpex.com

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